PMcrunch

Fresh perspectives on the world of project management

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Entries from June 2009

How to Write Effective Customer Satisfaction Surveys

June 30th, 2009 · No Comments

Why bother?
The life blood of any business is good customer service. Although you should try and attract new customers good customer service will help generate customer loyalty and encourage repeat business. With each satisfied customer your business is likely to win many more customers through recommendations and remember, if you are not taking care of […]

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Tags: Project Management Process

Defining Goals For Your Life and Business

June 29th, 2009 · 1 Comment

Whether you want to set goals for your business or your personal life, defining clear, concise goals is very important. Without clear goals you can end up confused about what you want to achieve, and you may be putting yourself on the path to stagnation. Clear goals can give you tremendous momentum and intense purpose […]

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Tags: Project Management Process

20 Top Tips to Writing Effective Surveys

June 28th, 2009 · 3 Comments

 
How to create a survey using Survey Galaxy
Writing surveys is considered easy; but is it? The reality is that writing surveys is easy but writing surveys that will be effective is a little bit more difficult. The following tips will help you with your survey questionnaire design so you can write more effective surveys.

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Tags: Project Management Process

The economics of cloud computing

June 27th, 2009 · 4 Comments

 
NetSuite Pricing
All of the technology and business contacts I regularly talk to keep telling me cloud computing. But what is it, what does it really mean for business and what are the financial and physical upsides?

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Tags: Project Management Process

Getting Employee Satisfaction

June 26th, 2009 · No Comments

I’m not happy. The printer has still not been fixed and now my chair is broken. The problem with the company is that it is going to the dogs. My boss is okay but has no clue what is going on.

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Tags: Project Management Process

So you would like to be a small business consultant and work online

June 25th, 2009 · 1 Comment

 
small business consulting
I run a Saas company that supplies help in the form of small business management and accounting software tools and know-how to thousands of startups and small businesses around the planet and whenever I explain to people what I do, I always get asked the same question “Given my working knowledge, how could […]

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Tags: Project Management Process

The Step by Step Guide to Employee Satisfaction Surveys

June 24th, 2009 · No Comments

The benefits of conducting an annual employee survey is widely accepted but many organizations have been put off by the amount of effort those annual surveys take to deploy.

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Tags: Project Management Process

How to be more in control of your financials

June 22nd, 2009 · No Comments

 
small business accounting software
Experienced business managers will always share with you how much time the spend dealing with problems. What can go wrong generally will when you least expect it. Spotting serious problems in the most well run of businesses is often quite difficult. Business management goes hand in hand with problem resolution.

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Tags: Project Management Process

Don’t Leave a Broken Window Broken

June 19th, 2009 · No Comments

If a building’s broken window is not repaired promptly it doesn’t take long for many of the building’s other windows to be broken. Fixing problems when they are small will prevent them from developing into more serious problems.

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Tags: Project Management Process

Market Research - The Benefits

June 18th, 2009 · No Comments

If you conduct effective market research what are the things you can learn?

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Tags: Project Management Process