Why bother?
The life blood of any business is good customer service. Although you should try and attract new customers good customer service will help generate customer loyalty and encourage repeat business. With each satisfied customer your business is likely to win many more customers through recommendations and remember, if you are not taking care of […]
Entries from June 2009
How to Write Effective Customer Satisfaction Surveys
June 30th, 2009 · No Comments
Tags: Project Management Process
Defining Goals For Your Life and Business
June 29th, 2009 · 1 Comment
Whether you want to set goals for your business or your personal life, defining clear, concise goals is very important. Without clear goals you can end up confused about what you want to achieve, and you may be putting yourself on the path to stagnation. Clear goals can give you tremendous momentum and intense purpose […]
Tags: Project Management Process
20 Top Tips to Writing Effective Surveys
June 28th, 2009 · 3 Comments
How to create a survey using Survey Galaxy
Writing surveys is considered easy; but is it? The reality is that writing surveys is easy but writing surveys that will be effective is a little bit more difficult. The following tips will help you with your survey questionnaire design so you can write more effective surveys.
Tags: Project Management Process
The economics of cloud computing
June 27th, 2009 · 4 Comments
NetSuite Pricing
All of the technology and business contacts I regularly talk to keep telling me cloud computing. But what is it, what does it really mean for business and what are the financial and physical upsides?
Tags: Project Management Process
Getting Employee Satisfaction
June 26th, 2009 · No Comments
I’m not happy. The printer has still not been fixed and now my chair is broken. The problem with the company is that it is going to the dogs. My boss is okay but has no clue what is going on.
Tags: Project Management Process
So you would like to be a small business consultant and work online
June 25th, 2009 · 1 Comment
small business consulting
I run a Saas company that supplies help in the form of small business management and accounting software tools and know-how to thousands of startups and small businesses around the planet and whenever I explain to people what I do, I always get asked the same question “Given my working knowledge, how could […]
Tags: Project Management Process
The Step by Step Guide to Employee Satisfaction Surveys
June 24th, 2009 · No Comments
The benefits of conducting an annual employee survey is widely accepted but many organizations have been put off by the amount of effort those annual surveys take to deploy.
Tags: Project Management Process
How to be more in control of your financials
June 22nd, 2009 · No Comments
small business accounting software
Experienced business managers will always share with you how much time the spend dealing with problems. What can go wrong generally will when you least expect it. Spotting serious problems in the most well run of businesses is often quite difficult. Business management goes hand in hand with problem resolution.
Tags: Project Management Process
Don’t Leave a Broken Window Broken
June 19th, 2009 · No Comments
If a building’s broken window is not repaired promptly it doesn’t take long for many of the building’s other windows to be broken. Fixing problems when they are small will prevent them from developing into more serious problems.
Tags: Project Management Process
Market Research - The Benefits
June 18th, 2009 · No Comments
If you conduct effective market research what are the things you can learn?





