PMcrunch

Project and program managers today are in a position of needing to grapple with many tough choices. We need to assess and re-assess our options and, in an almost tortuous way, develop a positive way ahead to communicate with our stakeholders. For us, the process of going through that struggle is important. But to our stakeholders, what is important is the positive way ahead that we have developed.

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Many project management positions are just that — positions managing projects. However, many other positions seemingly in project management are much more positions in programmatics. They involve tracking, reporting, working with metrics, and passing information on to decision makers. While, often, there is a need for these functions, there, often, also is not.

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These tough times are different from past recessions in that “visibility is low”. What I mean by that is that it is not just a matter of seeing that sales had declined a certain amount, or that certain costs had reached a certain amount; it is not just that there is a general slimming or pruning of weaker competitors across the board. The problem is that it is very hard to predict with any reasonable level of certainty what is going to happen next and, thus, we find ourselves driving through our challenges “with low visibility”.

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In today’s economy, managers of all kinds are under pressure to right-size their businesses or business units. With the contraction of the economy, sales decreases trigger the need for rethinking, resizing, and reshaping throughout any organization. Projects and programs are no different. Let’s take a look.

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SaaS, an acronym for Software as a Service, continues to evolve in the market today. Any project or program manager involved with software application implementation needs to be very familiar with SaaS. But any project manager on any project where there are systems involved with managing any aspect of the project will also benefit by being familiar with SaaS.

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As project and program managers we all know that stakeholders are central to the success of any project or program. We know that we must listen to stakeholders and that, in the end, we must satisfy stakeholders in order to have a successful project. We need to gather stakeholder input, listen to stakeholder concerns, and obtain stakeholder feedback throughout our projects. The question in my mind right now is “what can we expect realistically of our stakeholders?”

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Project and program management are all about change; so how can we leverage the vast amount of knowledge out there about change? One way to do this is to begin to think about change as a process and then seek to learn from there. It is our job as change agents to help people through the process of change. One way to do this is to understand the Virginia Satir Change Model (VSCM).

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It has been said many times by many people that the only constant in life is change. As project and program managers, we know that we must accept and recognize this fact in our day to day activities. Much has also been written about resistance to change. As we start this new year, it is a good idea to think for a bit about change and our approach to it.

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In any organization of any size and in any industry, politics is a reality. The word politics is, I would say, very definitely perceived differently by different people. Some perceive it positively, and perhaps as a game; others perceive it negatively as something to be avoided. Let’s take a closer look at the reality of politics.

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Sunk costs are exactly as the name implies: they are costs that are “sunk”. The money spent is irretrievable. It is gone, history, sunk. However, often there is either a misunderstanding or an emotional attachment to money that was spent. This is a difficulty that we, as forward looking project managers, need to remember.

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