PMcrunch

What do Six Sigma, ITIL, and Project Management have in common? These three disciplines all have associated business certifications, living largely in the ‘business’ versus technical realm, and all relate in some way to processes. But how can these disciplines relate to one another in such a way that greater value is created for the individual as well as the organization?

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Often it is hard to decide to what to do first, or what to do next. In fact, in my experience, it is often easier to make such decisions on large projects than smaller projects. The Theory of Constraints is a neat concept that can help.

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As project and program managers we need to make sure that our projects are moving forward. We need to make sure that we identify the obstacles that get in the way of progress and that we address and remove them. We need to make sure that the greater project team has the tools and resources [...]

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When we first build our [tag-tec]project plan[/tag-tec], we need to make many [tag-dir]assumptions. As part of our project plan, we need to document what these assumptions are. We also need to acknowledge the reality that many of those assumptions may not prove out as the project unfolds.

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As [tag-tec]project managers[/tag-tec], we are often called upon to present choices to our [tag-dir]stake holders[/tag-dir]We are often called upon to present options for solutions, scenarios, and items for discussions, priorities and more. There is a well proven rule that when it comes to choices, less is better.

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I just heard a discussion led by a Duke University economics professor (sorry, I didn’t get his name) who had some interesting points to make about things being for free or being for money. He draws some very interesting conclusions that might be helpful to many of us on our projects.

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Sustainability is a hot topic today. Many potential projects may have the appearance of socially responsible but in some cases are not sustainable. [tag-tec]Sustainability[/tag-tec] in and of itself is a key aspect of [tag-dir]social responsibility[/tag-dir]. The growing presence of [tag-dir]living roof project[/tag-dir] is a good example of sustainability in action.

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[tag-tec]Gold plating[/tag-tec], or the idea of delivering more or better than requested is generally not accepted in [tag-dir]project management[/tag-dir] doctrine. However, I think we need to take this with a grain of salt and consider how to discern when and how we might over deliver.

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[tag-tec]Task estimating[/tag-tec] is a critical skill for [tag-dir]project managers[/tag-dir] and [tag-dir]project teams[/tag-dir]. We cannot manage what we cannot estimate. However, realistically, it is very difficult to be able to estimate every possible task accurately.

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Often on our projects there is none a perfect match between the talents of our team and the challenges of the project. We do the best we can to match capabilities and prior experience to the needs of our current projects but as reality has it each project is unique. We try to “are the best athletes” but invariably there are going to be some gaps in the skills required. [tag-tec]“Just in time learning”[/tag-tec] can be the answer to these issues.

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