PMcrunch

I am a proponent of "breadth of experience".  I believe that anything you know can only help, and cannot hurt you.  I believe that every experience is worth something, and that’s why you should endeavor to make the most out of everything you do.  I believe that whatever you do comes back to you in [...]

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Project Management, Six Sigma, Business Analysis, and ITIL all provide domain frameworks, all have associated business certifications, all live largely in the ‘business’ versus technical realm, and all have a strong process orientation. But what does that mean to business professionals and organizations? Here are some thoughts on implications based upon the ITIL framework.

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We all want to learn more and indeed [tag-tec]“speed learning”[/tag-tec] is a requirement in today’s fast paced world. I recently heard an interesting quote from an entrepreneur who said that he looks it what he has learned as an entrepreneur and he realized that he already been taught that in business school but he wasn’t paying attention.

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On our projects, and in our programs and project portfolios, we often struggle with how to make changes.  From my own personal experience, the most challenging part of change management has always been the area of making incremental changes versus making wholesale major changes.  Let’s take a look. 

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Although there are distinct advantages to conducting regular employee satisfaction surveys online to measuring employee satisfaction – there can also be risks. Documented here are the main advantages, considerations and the possible risks to conducting employee satisfaction surveys online.

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Looking at lessons learned from the current economic crisis, one that stands out pertains to how people are incentivized in business. Banks with risky loan portfolios somewhere along the line had incentivized their people to fill their portofolios with these loans. Somewhere along the line, the incentives did not incorporate some of the risks involved. How does this play out in project and program management?

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Project and program managers today are in a position of needing to grapple with many tough choices. We need to assess and re-assess our options and, in an almost tortuous way, develop a positive way ahead to communicate with our stakeholders. For us, the process of going through that struggle is important. But to our stakeholders, what is important is the positive way ahead that we have developed.

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Many project management positions are just that — positions managing projects. However, many other positions seemingly in project management are much more positions in programmatics. They involve tracking, reporting, working with metrics, and passing information on to decision makers. While, often, there is a need for these functions, there, often, also is not.

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These tough times are different from past recessions in that “visibility is low”. What I mean by that is that it is not just a matter of seeing that sales had declined a certain amount, or that certain costs had reached a certain amount; it is not just that there is a general slimming or pruning of weaker competitors across the board. The problem is that it is very hard to predict with any reasonable level of certainty what is going to happen next and, thus, we find ourselves driving through our challenges “with low visibility”.

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In today’s economy, managers of all kinds are under pressure to right-size their businesses or business units. With the contraction of the economy, sales decreases trigger the need for rethinking, resizing, and reshaping throughout any organization. Projects and programs are no different. Let’s take a look.

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